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Members who reach Gold Status enjoy unlimited access to all of our benefits, making shopping an unforgettable experience 365 days a year! Whether shopping at our stores in Metzingen or on our Online Shop, your experience is accompanied by a full event programme, a complete & worry-free package and attractive ordering options the whole year.

Our VIP Events

Unforgettably golden: the VIP events at our premium and luxury brands are grand experiences. Privately enjoy special drinks accompanied by musical acts or dj beats while browsing offers and goodies provided exclusively for the selected circle of invited guests

The Lounge

Welcome to "The Lounge"

From a first-class ambience to personal advice - we do everything we can to make your visit to the Outletcity unforgettable.

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Gold benefits

Free* parking in Metzingen**

Park for free longer by upgrading to gold status.

Exclusive invitations to Club promotions & events in Metzingen

As a gold customer, we invite you to exclusive promotions like our Secret Sale. Additionally, you will enjoy special experiences and VIP events that are invite-only.

Free shipping on the Online Shop

As a gold customer, we cover shipping costs for you.

Extended return deadline on the Online Shop

As a gold customer, enjoy an extended return period so you have more time to consider whether to keep your items.

Access to exclusive Club offers and raffles

Receive special pricing at rotating brands on the Online Shop and in Metzingen. Gold customers can also take part in exclusive raffles and win attractive prizes.

Early access to special promotions, samples and collections

Learn about coming promotions before everyone else, so you can make sure you get your new favourite piece!

Birthday surprise on the Online Shop

Receive a small gift from us on your birthday.

Private Shopping

Exclusively for our O/Club members with gold status, we enable a shopping experience in true VIP fashion. You can book an appointment up to 120 minutes long with one of our fashion experts, who will stand by your side as your exclusive advisor in an atmosphere of privacy.

Start earning points now to reach Gold status. Get more information about earning points and status here.

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All benefits in the Outletcity App

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* 4h free parking, after which normal parking fees apply; limited to 25 times a year.
** Limited to 25 orders within 12 months upon reaching gold status.
*** The return period is 30 days for customers that have gold status at the time of purchase. The payment term is not affected by this. The promotion is valid until 31/12/2023.
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